Privacy notice

Who we are

Mimis Coffee, ADD street address, Dublin. We are the data controller for the information described here. You can reach us at hello@mimiscoffee.ie.

When you book a table

We ask for your name, phone number and email address, plus the date, time, number of guests, any seating preference and anything you tell us in the notes box.

We use it to hold your table, to contact you if something changes, and to keep a record of the booking. Our lawful basis is that we need it to provide the booking you asked for.

Staff can add their own notes to your record — for example an allergy you mentioned, or that you like a table by the window. You can ask to see these.

When you order for collection

We ask for your name, phone number and email address, and keep what you ordered, the collection time and any notes. We use it to make your order, to send you a receipt and a "your order is ready" email, and to contact you if there is a problem with it. Our lawful basis is that we need it to provide the order you asked for.

You pay when you collect. If we add online card payment later, payments will be handled by the payment provider (for example Stripe) and we will never see or store your card details.

Our customer list

Everyone who books a table or orders online has one record in our customer list, so staff can see your bookings and orders together, and any notes (for example an allergy you mentioned).

Marketing emails

We only email you about offers and news if you ticked the box asking us to (on the booking, order or contact form) or signed up at the bottom of a page. That is separate from booking or ordering, which are unaffected if you leave it unticked. Every marketing email has an unsubscribe link, and you can also just tell us to stop.

How long we keep it

Booking records are kept for 24 months after your most recent visit. After that your name and phone number are permanently removed from our system.

The booking itself stays on as an anonymous record — just a date and a number of covers — because we use it to plan staffing. It can no longer be connected to you.

If you asked for marketing emails, we keep your email address until you tell us to stop, because your consent is a separate reason for holding it.

Who else sees it

Your booking and order details are visible to café staff through our staff system. We do not sell your information and we do not share it for anyone else's marketing.

Our website is hosted by Hostinger, who store the data on our behalf within the EU. We may keep a backup copy of bookings and orders in a private Google Sheet owned by the café.

Cookies

This site sets one cookie of its own, which keeps the booking and order forms secure while you fill them in. It is deleted when you close your browser and it does not track you.

Google Analytics. If you choose "Accept all" in the cookie notice, we use Google Analytics to understand how people use this site — which pages are visited, and whether people tap things like the menu, directions or the booking form. It sets cookies whose names start with _ga. We do not send Google your name, phone number, email or anything you type into a form, and we do not use it for advertising. Nothing is sent to Google unless you accept.

Our own visit counts. Whether or not you accept cookies, we count simple things on our own server: that a page was viewed, which site you came from (for example Google or Instagram), whether you are on a phone, and taps on buttons like directions, order online or call. No cookie is set and no IP address is stored. To count daily visitors we use a code made from your connection details and a random key that is thrown away every night, so it cannot be traced back to you or linked from one day to the next. Our lawful basis is our legitimate interest in knowing whether our website is working for the café.

Our fonts are stored on our own server, so loading a page does not send your details to Google.

Google Maps. Our contact page shows a map loaded from Google, and Google may set their own cookies when it loads. If you choose "Essential only" we hide the map and show a plain link instead.

You can change your mind at any time using Cookie settings at the bottom of every page. Choosing "Essential only" stops analytics and deletes its cookies.

Your rights

Under GDPR you can ask us to:

• give you a copy of everything we hold about you
• correct anything that is wrong
• delete your details
• stop using them for marketing
• restrict or object to how we use them

Just ask hello@mimiscoffee.ie and we will sort it out. There is no charge, and we will come back to you within one month.

Complaints

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Data Protection Commission, the Irish supervisory authority, at dataprotection.ie.